We love our Shaub & Fischer glasses, and we are sure you will love them too! That’s why we have a 100% satisfaction guarantee or your money back policy. If you're not completely satisfied about your glasses, we'll be happy to accept a return within 30 days. No questions asked. Just contact our customer service at contact@shaub-fischer.com and we'll guide you through the process. Once we have received your glasses back at our facilities, we will send you a refund. Please note that the refund does not cover the return shipping.

We provide a two year warranty on all our products, starting upon delivery. If the frame or glasses you bought have a defect within the warranty period, just contact our customer service at contact@shaub-fischer.com and we'll guide you through the process. Once we have received your faulty glasses back at our facilities, we will send you a replacement.
Please note that the warranty does not cover defects caused by negligence, misuse, abuse, improper maintenance, normal wear and tear or damage caused by unauthorized alteration, modification or repair.